Creating a digital workplace and
Microsoft 365 Adoption
All the Office programs you know and love are now included in Microsoft 365.
from implementing IT products?

with Microsoft 365 and maximize business value
We help companies get the most out of Microsoft 365.
By improving the user experience, we boost the efficiency of the team and each employee.
By combining Microsoft 365 and other daily tasks, we combine business tasks
and IT technology on one platform.
Use
Cases

Help
with migration

Practical
Workshops

Change Agents
Development Program

Access to the electronic
бknowledge base

Participation in the Microsoft
user community
the Microsoft 365 Adoption Program
1 month
saved on launching
new technologies29 %
acceleration of time-to-value
for Office 36527 %
increase in file
migration speed
32 %
increase in mailbox
migration speed
6 %
reduction
in training costs
Return on investment depends on technical aspects of implementation and how much the employee
efficiency has increased with the introduction of new technologies.
The SMART business approach corresponds to the Microsoft FastTrack and Adoption methodologies.
Preparatory work
Describing the current state of the IT landscape by checklists
Assessing infrastructure readiness and issuing recommendations
Investigating technical resources
Development of a licensing strategy
Microsoft 365 integration
Configuring on-premise and cloud systems
Creating and activating user accounts
Creating Security Policies
Data migration
Go-Live
Support
System support
User support
License plan optimization
Service automation
Strategy
and Roadmap
Strategizing and assessment of the current state against the desired one
Roles, scenarios and use cases
Microsoft 365 Licensing and Service Development Strategy
Success criteria and KPIs, Monitoring and Reporting Strategy
Adoption
and Change Management
Building communications, support, coaching, training and measuring the adoption progress
Analytics and reports based on monitoring data
Using Microsoft’s Adoption and Change Management Methodology
Getting the most out
of Microsoft 365
Microsoft 365
development planning
Optimization of use and disposal of licenses with analytics
Creation and use of additional business services on the Microsoft 365 platform: chat bots, corporate portals and others
of employees by 6% by implementing Microsoft 365


Yuria-Pharm is a specialized international pharmaceutical company. Annually releasing 15 new medications, it is one of the fastest growing pharmaceutical companies in Ukraine.
Case:
Over the past five years, Yuria-Pharm has experienced a period of rapid growth with the opening of new representative offices and an increase in the number of employees by 150%. At the same time, the company faced complications in terms of collaboration and communication between colleagues.
Results
“In the past period, the increase of our “operational efficiency” was 6%. The average number of business trips decreased by 15%. Moreover, there have been situations when the departments held large strategic sessions in Microsoft Teams. Working in office is easy if the office is in the cloud!”
Solution:
The internal IT department of Yuria-Pharm turned to SMART business, a leading consultant in this area. In six weeks of close collaboration, a completely new way of working based on digital technologies has been introduced.

Natalia Zinchenko
Human Resources Director
Yuria-Pharm
For Microsoft Clients
We bring experience and practical expertise to your Microsoft 365 project: either to support you at a certain stage, or to plan and coordinate the project from start to finish.
- We complement internal and partner skills and services.
- We ensure that adoption and business benefits are at the center of the Microsoft 365 strategy.
- We provide a flexible set of services: you choose only those stages of adaptation that you require.
- We use only the approved Microsoft FastTrack tools, follow instructions
and best practices.
For Microsoft Partners
Our services can be provided directly or under
a sub-contract (white label) to expand your service portfolio, support business development and increase revenue.
- We provide pre-sale, consulting and design services for LSP, resellers and ISV.
- We introduce our own experts in projects funded by Microsoft.
- We manage Microsoft 365 license recycling.
- A specific set of services:
we do not provide technical support or sell Microsoft licenses.
Do you have an ongoing project on launching Microsoft 365?
Do you already have a working Microsoft 365 that does not show the expected results and benefits?
Are you a Microsoft partner looking for opportunities to expand your service portfolio for extra income?

Accelerating Modern Workplace Productivity Adoption
A strategic white paper discussing people-focused change strategies to accelerate the adoption of ‘Modern Workplace Productivity’ and realise value from the Microsoft 365 suite

Get Started with Microsoft Teams
Tips & Tricks to help all types of teams collaborate better. In this guide, you’ll find tips to make the most of Teams for various functions in your organization

Accelerating Modern Workplace Productivity Adoption
A strategic white paper discussing people-focused change strategies to accelerate the adoption of ‘Modern Workplace Productivity’ and realise value from the Microsoft 365 suite

Get Started with Microsoft Teams
Tips & Tricks to help all types of teams collaborate better. In this guide, you’ll find tips to make the most of Teams for various functions in your organization

Modern interaction with Microsoft Teams
A modern workplace implies an enormous list of tasks and projects that require ongoing solution and instant interaction of employees. Do you manage to track and perform tasks, planning, cooperation and task delegation in a timely and efficient manner?

Why Technology alone is not the solution
Every organization exists for a purpose. To achieve these goals, organizations are divided into specialized departments. While this separation can provide focus, it also causes problems as groups become siloed in their missions. Departments also become siloed in their IT strategies.

Technology Adoption and Change Management
During the webinar, you will learn about the structural approach to transforming teams in the current state into the desired future, how new technologies are adopted and changes are managed in Microsoft, as well as why companies should reconsider the role of IT and technologies.

Найкращі практики управління змінами та адаптації нових технологій
Чи варто компаніям вирішуватися на зміни, що впливають на організацію загалом? Це певний ризик, але без нових способів зростання бізнесу, без адаптації нових технологій та підтримки сучасних трендів управління та стратегічних ініціатив компанія дуже швидко втратить свою конкурентоспроможність і ніколи не стане лідером.

Online meetings collaboration, conferences and training at Microsoft Teams
This time, you’ll learn about the fundamental capabilities of Microsoft Teams, a key tool in building efficient Remote mode of a company. For the period of crisis situation in the world and a significant need in remote interaction services, a corporate version of the Microsoft Teams app is becoming free.